Discover answers to common inquiries about The Grout Medic of West Houston's comprehensive grout and tile services for residential and commercial spaces.
Q: What type of sealer is used?
A: The Grout Medic utilizes a clear-breathing penetrating sealer applied with a brush, saturating the grout point. Excess sealer is meticulously wiped away.
Q: How long will it last?
A: While our sealer is rated for 20 years, The Tile Council of North America suggests resealing every two years.
Q: Does the grout sealer change the appearance of the grout?
A: No, our sealers maintain the natural look of grout without adding gloss or altering its appearance.
Q: How long does it take the sealer to dry?
A: The Grout Medic sealer dries to the touch in approximately 1 hour and fully cures within 3 days, providing maximum protection against contaminants.
Q: How should I clean my floor when the job is completed?
A: Use a sponge mop with a pH-neutral cleaner for maintenance.
Q: Will the grout sealer keep my floor stain-proof?
A: The Grout Medic sealer is designed for stain resistance, creating a reaction time for easy cleaning before absorption.
Q: Will grout color seal ruin my tile?
A: No, our professional grout color seal service is carefully applied to grout lines without affecting the tile.
Q: What is grout color sealing (grout color staining)?
A: It involves applying a grout colorant to change or enhance grout color.
Q: Why stain or color seal my grout?
A: To address soiled or faded grout that cannot be adequately cleaned, restoring its appearance.
Q: Can you make my grout lighter?
A: Yes, we can re-color existing grout to a lighter or darker shade or a different color to match decor changes.
Q: Can you tell if the grout has been stained?
A: The staining process leaves grout looking brand new, eliminating color variations.
Q: How do I schedule an estimate?
A: Contact the local Grout Medic office via email or phone, using the provided information on our website.
Q: How much does an estimate cost?
A: The Grout Medic provides a free written evaluation of your needs during an in-person inspection.
Q: How long does the estimate take?
A: In most cases, we can complete the evaluation and provide a written estimate in 10 to 20 minutes.
Q: What times do you provide estimates?
A: We accommodate your schedule and provide free evaluations at a convenient time for you.
Q: Can you provide an estimate over the phone?
A: Each job is unique; therefore, we offer free in-person evaluations to ensure accurate and transparent pricing.
Q: Once decided, how long will it take to schedule the work?
A: Most work can be scheduled within 7 to 10 days.
Q: What type of cleaner is used?
A: The Grout Medic employs a low-pressure/hot water system with vapor technology, leaving grout in a pH-neutral state.
Q: Do you use chemical cleaners?
A: Some situations may require a chemical pre-treatment, but our cleaner contains no acid or bleach to avoid long-term damage.
Q: Why use grout cleaner and vapor cleaning?
A: Vapor cleaning eliminates cleaner residue from grout pores, maintaining a pH-neutral state.
Q: Why not just scrub the grout with a brush and mop it clean?
A: Mopping leaves excess cleaner, disrupting the floor's pH level and creating a dirt magnet.
Q: Do you use a truck-mounted grout cleaning machine?
A: No, as high pressure can damage grout; we use a system rated to withstand pressure up to 600 to 800 psi.
Q: Can I simply grout over the existing grout?
A: No, existing grout must be removed to prevent issues with the freshly applied grout.
Q: Is it possible to clean the grout in my shower?
A: Yes, typical shower/tub grout joints can be cleaned using non-sanded grout.
Q: How long will I be without my shower?
A: The regrouting procedure takes 4 to 5 hours, with a 24-hour cure time for grout and caulk.
Q: How long will the grout last?
A: The Grout Medic uses polymer-fortified grout, providing durability for 15 to 20 years with proper maintenance.
Q: What type of grout cleaner system do you use?
A: Our system employs low pressure/dry steam for tile and epoxy grout, offering comprehensive cleaning, sealing, and removal services.
Q: How long can I expect your grout sealer to last?
A: Our grout sealer is a 20-year clear sealer or optional color seal, ensuring long-lasting stain resistance.
Q: Does your company count grout repair among its services?
A: Yes, The Grout Medic offers grout repair, along with grout removal, regrouting, tile cleaning, and more.
Q: What types of tile repair do you do?
A: We provide tile repair and cleaning for kitchen floor tile, bathroom tile, as well as grout cleaning, grout sealing, and more.
Q: Can you steam clean floor tile?
A: Yes, we offer steam cleaning for floor tile and grout, using green products and vapor technology for effective cleaning.
Hairline cracks? Unsightly chips? Stains or discoloration? No problem! Don't let your tile and grout issues ruin the atmosphere of your home. Bring back the original beauty of your grout and tile by asking the Grout Medic of West Houston to repair and restore.
